Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTPMG8149A Mapping and Delivery Guide
Evaluate and use telecommunications management networks

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency ICTPMG8149A - Evaluate and use telecommunications management networks
Description This unit describes the performance outcomes, skills and knowledge required to analyse, evaluate and monitor business performance using telecommunications management network (TMN) systems in the management of open systems in communications networks. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application Field engineering staff who analyse and monitor performance of telecommunications network apply the skills and knowledge in this unit. Relevant job roles include the management and monitoring of operational communications networks, such as asynchronous transfer mode (ATM), cellular networks, telephone exchanges and computer clusters.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field Project management
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare to evaluate and use telecommunications management network
  • Research and evaluate network management architectures in common carrier and extended models
  • Evaluate features and functionality of the Standards Committee International Telecommunications Union (ITU-T) TMN architecture and network models
  • Research and evaluate techniques for collecting management information from network nodes using interrupts and polling
  • Analyse configuration management problems and produce an assessment report on solutions by integrated network management systems
       
Element: Analyse fault management and accountability procedures
  • Evaluate effectiveness of fault management processes from beginning to resolution, including automation of fault management
  • Analyse the reasons for alarm correlation with process analysis and apply fault identification to network problems
       
Element: Plan for reliability and survivability
  • Research and produce a report on quality of service (QoS) in a telecommunications context, including relevant international standards and range and type of possible monitoring parameters for a QoS
  • Analyse the reasons for service levels in a telecommunications context
  • Perform linear and exponential trend analysis on real or simulated data for a single monitoring parameter
  • Research and assess reliability and survivability in a telecommunications context with reference to disaster and security management policies and procedures
  • Develop a disaster recovery plan for a telecommunications network
       
Element: Research and report network management techniques
  • Research how accounting records are generated and used for both voice and data networks
  • Analyse the process of generating bills from accounting records, configuration and customer information
  • Research and report on network management techniques and standards used for the Internet
  • Research and report on standards used in the simple network management protocol (SNMP) network management model and the global system for mobiles (GSM) network
  • Analyse network management functions over a CNET network simulation or similar data network and produce a report on the findings
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

research and evaluate the architectural features and functions of network management systems

research and report

the major features, configuration and functions of management systems

on fault management and accountability procedures

the major features and functions of QoS agreements

on network management techniques

analyse the major features of planning for reliability and survivability.

Context of and specific resources for assessment

Assessment must ensure:

a telecommunications operations site with a network management system

networked computers with relevant software.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

oral or written questioning to assess knowledge of network management

direct observation of the candidate performing network management functions within a telecommunication system

review of research reports prepared by the candidate.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplaces and job role is recommended, for example:

ICTRFN8180A Analyse a mobile network system

ICTTEN8194A Analyse a telecommunications switching network

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

analytical skills to evaluate a range of complex technical data

communication skills to work effectively within a group and present information

information technology skills for word processing, using statistical data and desktop research

literacy skills to prepare reports and read and interpret technical standards

planning and organisational skills to manage own work in short timeframes

research skills to gather data and information

technical skills to use telecommunications management networks

Required knowledge

administrative network management systems

business model

business processes

enterprise solutions

operations network management systems

organisational policy and procedures

workplace and industry environment

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Fault identification may include:

congestion

major alarm

minor alarm

out of service

outage

trouble ticket.

Monitoring parameter may include:

grade of service

bit errors

block errors.

Techniques and standards

may include:

ATM1

integrated services digital network (ISDN)

synchronous digital hierarchy(SDH)/synchronous optical network (SONET).

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Research and evaluate network management architectures in common carrier and extended models 
Evaluate features and functionality of the Standards Committee International Telecommunications Union (ITU-T) TMN architecture and network models 
Research and evaluate techniques for collecting management information from network nodes using interrupts and polling 
Analyse configuration management problems and produce an assessment report on solutions by integrated network management systems 
Evaluate effectiveness of fault management processes from beginning to resolution, including automation of fault management 
Analyse the reasons for alarm correlation with process analysis and apply fault identification to network problems 
Research and produce a report on quality of service (QoS) in a telecommunications context, including relevant international standards and range and type of possible monitoring parameters for a QoS 
Analyse the reasons for service levels in a telecommunications context 
Perform linear and exponential trend analysis on real or simulated data for a single monitoring parameter 
Research and assess reliability and survivability in a telecommunications context with reference to disaster and security management policies and procedures 
Develop a disaster recovery plan for a telecommunications network 
Research how accounting records are generated and used for both voice and data networks 
Analyse the process of generating bills from accounting records, configuration and customer information 
Research and report on network management techniques and standards used for the Internet 
Research and report on standards used in the simple network management protocol (SNMP) network management model and the global system for mobiles (GSM) network 
Analyse network management functions over a CNET network simulation or similar data network and produce a report on the findings 

Forms

Assessment Cover Sheet

ICTPMG8149A - Evaluate and use telecommunications management networks
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICTPMG8149A - Evaluate and use telecommunications management networks

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: